Responsible person

The person responsible for processing your personal data is:
Laura Atwood, Nordstrasse 87, 8037 Zurich, Switzerland

Purpose of processing

The collection and processing of your personal data is primarily for the purpose of communicating with you. This also includes marketing purposes and relationship management. In particular, we use communication data and master data for this purpose. We may also collect and process personal data to fulfill and process the treatment contract. Based on your use of our website, we process your data for the purposes we explain below.

Provision of the website and creation of log files

When you visit our website, we automatically collect general technical visit information in so-called log files. This includes, for example, the IP address of the device used from which the visit is made. The collection and processing of these log files is done for the purpose of enabling the use of our website (connection establishment), to permanently ensure and increase the security and stability of our systems, to enable the optimization of our internet offer as well as for internal statistical purposes.

Newsletter

We send Christmas cards or (rarely) other information. For this we exclusively use the addresses stored in our database. Online subscriptions for this mailings are not offered.

Contact form, chat and e-mail contact

You can contact us using the contact form, chat or e-mail. We process the data collected in this way in order to check your inquiry and to get in touch with you and, for example, to make an appointment.

Appointment booking

Appointment bookings are made exclusively via requests by SMS or email. Online bookings are not offered.

Disclosure

We treat your personal data confidentially and disclose it only to those third parties who are listed in this privacy policy.

For various administrative activities, our practice uses external service providers. These external service providers may gain access to your personal data due to their activities, whereby they are contractually obligated to always treat your personal data confidentially. In this context, your personal data may be disclosed to the following recipients in particular:

– Trustees in connection with the keeping of accounts and the preparation and dispatch of invoices,

– tax advisors, if this should be necessary for the preparation of the tax return,

– IT service companies, which provide the software programs and services we use, as well as the administration of the website,

– debt collection companies, if we need to enforce our performance through debt collection procedures,

– Law firms, in case a dispute arises from the treatment contract,

In addition, we disclose your personal data to health insurance companies and insurers, in particular in connection with the billing of the services we provide. We may also disclose your personal data to offices and authorities, such as the cantonal or federal health authorities, if this should become necessary in connection with the management of our practice and the licenses granted.

We may also disclose your personal data to other medical and health professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with the medical treatment, e.g. to obtain second opinions or supplementary information or to ensure deputization. If this appears necessary in connection with the medical treatment, we may also ask other medical and health professionals (e.g. your family doctor) for information about your medical history and in this context disclose that you are undergoing treatment with us.

Your personal data (such as findings, therapy suggestions, etc.) may also be shared with your relatives.

Disclosure abroad

Our website and the programs for the administration of the practice are operated exclusively on servers in Switzerland. There is no transfer of data abroad.

Communication

When communicating via unencrypted e-mail, there is a risk that data may be lost, intercepted or manipulated. The confidentiality of data cannot be guaranteed when transmitting via unencrypted e-mail. The same applies to messenger services. We cannot guarantee the confidentiality of communication via unencrypted e-mail and messenger services. If you contact us via e-mail, messenger or similar services, we understand this as consent to use these communication channels. We also reserve the right to contact you through these communication channels.

Use of cookies

Cookies are small pieces of information that can be used to uniquely identify your browser and store other information such as user preferences. When you visit our website, cookies are automatically stored on your terminal device. Cookies help to make your visit to the website easier, more pleasant and more meaningful.

The only cookie we use is the cookie suppression cookie. We must use this cookie. Otherwise, we do not use cookies. Consequently, the list of cookies to be suppressed is empty.

Google Calendar

We do not offer any online calendar features.

Contact

If you have any questions about the processing of your personal data or about exercising your rights under data protection law, you can contact us at dsg@atwood.ch.

 

Actuality and changes

We reserve the right to update and adapt this privacy policy at any time without prior notice. The latest version published on our website shall apply.

By using our website, you agree to these terms and the corresponding processing of your personal data.

 

Privacy Policy Version as of September 1, 2023.